you can tap “ Settings ” > “ Applications ” Greetings, I am the colleague of Anna and I am here to follow up on this thread, if every one in your organization can't sign in Teams for Android, may I confirm that if it's the same Android Device? If yes, please clear the * Kindly Mark and Vote this reply if it helps please, as it will be beneficial to more Community members reading here. Try to check updates for Teams, if there’s no available updates, could you please share the current full version number of it with us?Īnna - * Beware of scammers posting fake support numbers here. Issue happened after you entered username and password? When error message prompts, is there any error code next to it?Ĥ. Please confirm whether other user in same organization have the same issue.ģ. Whether your account is pure Office 365 online? If so, you may try to use the default domain to see if you can login in Teams.Ģ. Meanwhile, if you’ve tried above methods and issue still exists, may I confirm the following information from you?ġ. Temporarily exit any mobile device manager or antivirus. Completely exit all Office 365 related applications on device and only start Teams app to test this issue. Try to clear device default browser caches (please be kindly noted that this method will removed all related history records and caches).ģ. Try to use a different network connection to check if issue exists.Ģ. To better know about your situation, you may try the following steps for troubleshooting:ġ.
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